Please check your junk/spam folders for your shipping confirmation email.
CGD Delivery
Delivery update
In order to deliver a better service to our customers we now ship from within the United States so there are no import charges or extra taxes.
US SHIPPING OPTIONS AND CHARGES
We offer FREE Standard Ground Shipping on all orders over $65. Most in-stock items will arrive on your doorstep in 2-5 days after receipt of your order.
Place your order before 4pm EST weekdays in order for it to be processed on the same day. For more information please contact our Customer Service Team.
STANDARD DELIVERY - $5.99
Please allow 2-5 business days to receive your order. All orders ship Monday - Friday, excluding federal holidays within the United States.
Shipping costs depend on order weight. Large orders or orders with multiple items may increase the shipping fee shown.
CANADA
Standard delivery
- 2-5 working days via USPS
- Standard Tracked 10 CAD
* Free delivery for orders exceeding 124 CAD
MEXICO
Standard delivery
- 2-5 working days via USPS
- Standard Tracked (from $20)
* Free delivery for orders exceeding $84
FAQ Delivery
Can I track my order?
Yes! You will receive a direct link to your tracking in your shipping confirmation. Simply click on the link to view the up to date tracking for your order.
I haven't received my order
The estimated delivery time for your order depends on which country you're ordering from and which delivery method you chose. If you have any queries about your order, feel free to contact the Customer Services Department (shop@cgdlondon.com.)
I missed my delivery
If you are not there when your order arrives and you have chosen home delivery, the carrier should leave a delivery note stating where you can pick it up (usually your local delivery office) or how you can re-schedule a delivery. Sometimes there are multiple delivery attempts if you have not signed an agreement about delivery with a neighbour or in a safe place.
SHIPPING INFORMATION
In order to deliver a better service to our customers we now ship from within the United States so there are no import charges or extra taxes.
US SHIPPING OPTIONS AND CHARGES
We offer FREE Standard Ground Shipping on all orders over $65. Most in-stock items will arrive on your doorstep in 2-5 days after receipt of your order.
Place your order before 4pm EST weekdays in order for it to be processed on the same day. For more information please contact our Customer Service Team.
STANDARD DELIVERY - $5.99
Please allow 2-5 business days to receive your order. All orders ship Monday - Friday, excluding federal holidays within the United States.
*Shipping costs depend on order weight. Large orders or orders with multiple items may increase the shipping fee shown.
CANADA
STANDARD DELIVERY
Estimated shipping time:
2-5 working days via USPS
- Standard Tracked 10 CAD
* Free delivery for orders exceeding 124 CAD
MEXICO
STANDARD DELIVERY
Estimated shipping time:
2-5 working days via USPS
- Standard Tracked $20
* Free delivery for orders exceeding $85
*Shipping costs depend on order weight. Large orders or orders with multiple items may increase the shipping fee shown.
FAQ Delivery
Can I track my order?
Yes! You will receive a direct link to your tracking in your shipping confirmation. Simply click on the link to view the up to date tracking for your order.
I missed my delivery
If you are not there when your order arrives and you have chosen home delivery, the carrier should leave a delivery note stating where you can pick it up (usually your local delivery office) or how you can re-schedule a delivery. Sometimes there are multiple delivery attempts if you have not signed an agreement about delivery with a neighbour or in a safe place.
I haven't received my order
The estimated delivery time for your order depends on which delivery method you chose. If you have any queries about your order, feel free to contact the Customer Services Department (shop@cgdlondon.com)